Yes. Due to high order volumes and courier network demand during November and December, delivery times can take slightly longer than usual. We strongly recommend ordering as early as possible.

Once your item is printed and dispatched, you will receive a confirmation email containing a tracking link so you can follow your parcel’s journey.

Yes. There is a chance that if you order multiple custom products, they may be produced at different times and ship in separate parcels. You will receive unique tracking links for each package.

Yes, you can order multiple copies of custom items like photo books, calendars, or custom mugs in a single order to save time and money.

If there is any defect or damage of your prints, please contact our Customer Support team with photos of the issue, and we’ll arrange a replacement or solution promptly.

Because custom photo products enter production automatically to make sure they're ready for your collection, orders cannot be edited or canceled once confirmed. Double-check your layout and spelling before confirming checkout!

Absolutely. Our online builder allows you to upload photos straight from your mobile device, tablet, computer, or social media accounts.

Our online tool automatically checks photo quality when you upload your image. If your image is low resolution, a warning icon will pop up to let you know before adding the item to your cart.